I’ve Been Reading Your Facebook Posts. Here’s What’s Costing You Calls.

I spent a few weeks reading the local business groups around Hart and Franklin County. Four things keep costing good businesses phone calls, and all four are free to fix.

I Won’t Tell You How to Fix Yours Until I’ve Sweated Through My Own

Most people selling Google Business Profile setup have never done their own. I built mine from scratch — no storefront, no shortcuts. Here’s what that actually means.

The One Thing Every Customer Checks Before They Call You

Before a customer calls, they first check your Google reviews. 97% of consumers read reviews before choosing a local business, focusing on both the star rating and the number of reviews. With 89% of customers expecting a response, managing reviews effectively gives you an advantage. Handling negative reviews well can be even more impactful. Want to get more reviews easily? Discover strategies to enhance your business reputation and attract more customers.